FAQ

How long does it take for my order to arrive?

We post on the same day for orders before 10am EST or the next day after we have received payment for an order. From this date, shipping is usually 3-5 business days. Please contact us if you would like to pick up the product from places in Perth and for any countries which we do not currently ship to.

 

 

Can I buy your product in any stores?

We are primarily an online business but we do have a small range at Busters Baby Warehouse in Mandurah and Baldivis. We are also stocked at the Barefoot Tribe in Esperance.
We are looking to stock our products in store around Australia and New Zealand. Please contact us for a copy of our Wholesale Agreement.

 

What size change table mats does your product fit?

Our covers fit most change mats as it has an adjustable tensioner at the back. Some popular brands that have been tested are Love n Care and Boori. The dimensions of the mat used in our images are 78cmx49cmx11.5cm. Please contact us if you are unsure as we are able to resize to fit non standard change mats.

 

What materials are used for your product?

The fabric on the top half of the change mat is a soft, textured minkee fabric designed for your baby’s comfort. The bottom half is made of a 1.5ml premium polyurethane laminate or PUL fabric which is wipeable and quick drying.

 

What are the care instructions for the Bubs First Change Mat Cover?

Wash before use in cool hand or gentle machine wash separately. Line dry only but do not leave in the sun for extended periods of time as laminate will lift from polyester fabric. Do not dry clean, bleach, put in dryer or expose to hot temperatures.

 

Do you sell products other than the change mat cover?

We are currently working on some fantastic new products so watch this space!

 

Can I make a request to restock a certain colour/pattern for my change mat?

We love to hear your feedback so if you have special requests please send to hello@bubsfirst.com.au and we will get back to you as soon as we can.

 

Are there any other covers like this on the market?

We have an innovation patent for our change mat covers and we are the only company that is able to retail this in Australia.